Retailers can cultivate their customer loyalty by establishing their accurate localization , providing best services and unique commodities , etc . the location of shops is the most important factor for customers to select desired shops , and furthermore , favorable locations of shops are deemed as irregenerated resources . long - term friendly and mutual benefit cooperative relations with suppliers formed by retailers are a competitive superiority for another round of cooperation . advance information management and sub - contribution systems can lead to a rapid response to customers " demand , reduce shortage possibilities for goods in stock , and keep the minimum inventory , by retailers 零諸售商通過準確的定位、提供良好的服務和獨一無二的商品等方式來建立顧客忠誠;商店位置是顧客選擇商店購物時所考慮的最重要的因素,而且,優越的商店位置是不可再生資源;零售商與供應商建立長期良好的互利合作關系是其另一長期競爭優勢;先進的信息管理和分銷系統使零售商能夠對顧客的需求作出迅速反應,減少存貨短缺,保持最低存貨量;低成本經營對所有零售商都很重要,它使零售商在獲得較競爭對手更高的邊際利潤的同時,能吸引更多的顧客。
Therefore , the knowledge cannot be regarded as the same as other factors of production , and also the km cannot be the same as other processes , such as quality management . and km is not managing only the knowledge resource so cannot be viewed as the advanced information management 因此不能把作為生產第一要素的知識與其它生產要素,把作為特別過程的知識與組織活動的其它過程等同起來,知識管理不僅僅是對知識本身的管理,也不能把知識管理看成是信息管理的高級階段。
Enterprises " roles should includes operating integrated distribution , innovating management and technology , optimizing and improving the disposition of delivery agents , founding advanced information management system , attaching importance to training intellectual . at last , walks of life should take active part in e - commerce logistics and distribution 2 、積極發揮企業的主體作用,具體而言:實行集約化配送,推進管理和技術創新,優化和完善物流配送網點布局,建立發達的信息管理系統,重視人才培養。